Posted by AGSupport on Fri, 15 Oct 2020

Posts found for tag: fix

Remote Inc and Kaspersky Problems

Posted by AGSupport on Thu, 4 Nov 2020

For some remote users who are using Kaspersky software, you might experience some problems when upgrading your Remote Inc client. To prevent this, do the following:

1. Make sure that Remote Inc Live Update is enabled

2. Check if Remote Inc is considered as a threat

3. Add Remote Inc to Trusted Applications in Kaspersky

Problem on remote user's Work Status

Posted by AGSupport on Fri, 19 Nov 2020