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Archives for February, 2011
Data Access Management - Control Access to Keystrokes and Screenshots
Who to monitor and What to Monitor!
Remote Inc added another feature that allows Company Administrators to customize access to the data monitored of the remote workers: Keystrokes and Screenshots.
Company Administrators can now enable or disable the access of the Company Administrators, Office Managers, and Company Monitors to the captured data of the remote users under the company they managed. These fine grained controls allow you more flexibility in how you manage your team.
For instance, it's now possible to allow Company Monitors - access to a workers time sheet, without giving access to keystrokes or screenshots. You could also enable Office Managers to have access to a remote workers time sheet and screenshots, without giving access to keystrokes data.
How to set this up:
- Log in as a Company Administrator in Remote Inc Live Monitor area.
- Go to Control Panel>Company Configurations>Data Access Configuration.
- The Data Access Configurations table consists of lists of administrators and the users data(screenshots/keystrokes), just click 'enable' or 'disable' to control the access to the remote users' data on the specified company admins.
Note that keystrokes and screenshots data are still being captured by Remote Inc Live Monitor. It's just the access to the said users data are controlled.
When the access of the keystrokes of the remote users is disabled to an admin, the Keystrokes Data Table will only include the Start/End Time the data was captured and RPM(keystrokes rate in Revolution per minute). The raw and formatted data of the keystrokes will not be visible to the administrator.
Tips to Manage Your Team - Admin Accounts
Great job! You've already created your Remote Inc account, created an office, and added some remote users. Searching for some power user features? There's a lot of power available in the different account types in the Live Monitor admin area. Here's a summary of the powers of the 3 different types of admin accounts: Company Admin, Office Manager, and Company Monitor.
COMPANY ADMINISTRATOR - have access to all information related to a company. This is the first account created when you sign up for Remote Inc.
- View and Edit the Company Details
- View, Add, Edit and Delete offices in his Company
- View, Add, Edit and Delete Company Administrators in the Company he belongs
- View, Add, Edit and Delete Office Managers in the Company he belongs
- View, Add, Edit and Delete Company Monitors in the Company he belongs
- View, Add, Edit and Delete Remote Users in the Company he belongs
- Assign Remote Users to a Company Monitor/s
- Upgrade and Downgrade of License
- Add and Update billing information of the company
- Enable/Disable the access of Company Administrators, Office Managers and Company Monitors to the Keystrokes and Screenshot Data of the Remote Users
- View the timesheet, keystrokes, activity chart, screenshots of all remote users (Keystrokes and Screenshots data - optional as allowed by the Company Admin)
OFFICE MANAGER - have access to all information related to the offices they were assigned to. Ideal if you have a larger team with several managers. Let each manager see only their own team members, and restrict access to Remote Inc account administration.
- View the Company Details
- View and Edit the office/s assigned to him
- View, Add, Edit and Delete Company Monitors in the office/s assigned to him
- View, Add, Edit and Delete Remote Users in the office/s assigned to him
- Assign Remote Users to a Company Monitor/s
- View the timesheet, keystrokes, activity chart, screenshots of all remote users assigned to his office (Keystrokes and Screenshots data - optional as allowed by the Company Admin)
COMPANY MONITOR - useful if you are a staffing or consulting agency. Give controlled access of work reports to your clients.
- View the timesheet, keystrokes, activity chart, screenshots of all remote users assigned to him. (Note that they can only view time sheets of users starting from a start date assigned to them) (Keystrokes and Screenshots data - optional as allowed by the Company Admin)
