%B %Y archive

Posted by AGSupport on Thu, 4 Nov 2020

Archives for January, 2011

Remote Inc Revision on Jan. 18, 2011

Posted by AGSupport on Wed, 19 Jan 2011

Release Notes version: 2011011850

  • Proper Handling of SSL and Webserver problem. This is to make sure that user can still login to their AG Monitor and work in offline mode.
  • Handling of DLL loading problem and function loading problem. If a library of the system is not loaded properly that can result to data loss, system should inform user to restart the application. While if a function for instance, used for posting data to the server, can't be accessed, system should still continue to work in offline mode and cache the captured data.
  • Fix DataProcessor invalid thread id problem.
  • Handling Database Server Problem
  • Update cacheFileValidation - to behave accordingly with the rules found in loading cache file regarding record time of cache file.

Remote Inc Revision on Jan. 07, 2020

Posted by AGSupport on Fri, 7 Jan 2011

Release Notes version: 2011010750

  • Modify DataProcessor of the system to send current data and incrementally send cache data. Originally, system processes all cache data first and saves current data as new cache data.
  • Do not load cache list until the system is notified to send cache data.
  • Modify check network routine upon login to consider server availability.

Remote Inc Server Experienced Down time last January 6, 2011

Posted by AGSupport on Fri, 7 Jan 2011
We have experienced some server down time around 3:30am to 4:30am last January 06, 2011 [US Time]. This might have caused some working time to be lacking of more or less one hour. We are trying to resolve the issue. The data collected/or being collected during those times may have been unrecoverable because we restarted the server, otherwise we are on the process of cleaning up erroneous data. Please notify your immediate supervisors of this incident so they won't cutoff your salary because of lesser reported working time.

Remote Inc Revision on Dec. 29, 2020

Posted by AGSupport on Wed, 5 Jan 2011

Release Notes version: 2020122950

  • Fix keystrokes collation - the problem is the incorrect definition of condition preventing the system to save some of the keystrokes. The fix also solves the problem of incorrect logging of keystroke rate and time.